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Getting your garage door repaired isn’t something to be taken lightly, and while you certainly shouldn’t attempt to fix any problems yourself, you should carefully consider who you hire to carry out the repairs. It may be that you choose the same company who installed your garage door, but whoever you choose, they must be capable of carrying out the repairs efficiently and professionally.

Here are a few tips for choosing the best company to repair your garage door:

Check their critical information:

At the very least, when conducting research to find an appropriate repair company, you should verify the following details:


  • Their physical address
If a garage door repair company are reputable, then they’ll have an address listed online, and you should check that this matches using Google Maps, Google Street View, or by visiting in person. It’s not uncommon for fake or disreputable companies to list a false address that prevents them from being tracked down.

  • Their website
Even if a company’s website isn’t of a high standard, the fact that they have one is usually sufficient proof that they are least reputable and a legitimate business.

  • Their reputation online
Check for their name online using a leading search engine, and then read through reviews that past customers may have left; these may not always appear on their own website.

Look closely at BBB ratings:

The gold standard in the industry is a rating from the Better Business Bureau, and you can visit their website to check whether the company you’re planning to use have been rated. These can scale from F to A+ and you can spend some time reading through any reviews and complaints. It goes without saying that if you find poor customer ratings related to a particular garage door repair company, then you’d be wise to search for an alternative.

Watch out for red flags:

There are some warning signs to look out for when searching for a reputable company to carry out repairs on your garage door, and here are a few of them:

  • Advertising that goes beyond the norm
Advertising your company doesn’t come for free, and so if a business is excessively advertising their product or service, then they’ll be looking to recoup those costs somehow; the simplest way is by increasing their prices for customers.

 

  • More than one company name
A consistent company name and branding is imperative; anything less could point to the company trying to cover something up.

 

  • Trust your gut
Gut feelings are often responsible for preventing us making less than wise choices, so if your gut tells you that a company isn’t to be trusted for any reason, then begin your search again.
There are many perfectly professional, highly reputable companies that will repair your garage door, you just need to locate them, and once you’ve done so, you can call on them for any other issues related to your garage door in the future.
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